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SUPPORT AND PROMOTION OF YOUR BUSINESS THROUGH INNOVATION AND PRODUCT DEVELOPMENT
TECHNICAL SUPPORT
Spend less time resolving your technical issues by putting Order Track Manager's technical expertise to work for your business.
Order Track Manager(OTM) Support offers high quality levels of service for any customer. OTM includes comprehensive support with each subscription. OTM also offers a variety of support options and Success Packages tailored to your company needs. You can also add certain support features which are designed to meet specific development and implementation requirements.
We offer Phone Support. Phone Support provides the convenience and speed of filing support cases by calling OTM.
The online Support Portal is the most expeditious method for issue resolution providing you with the opportunity to submit new cases, communicate directly with OTM Support in one central location, upload file attachments associated directly with your cases, track the status of your existing cases, and review past cases.
Email OTM Customer Support : Contactus@crispsoftware.in
All inbound emails are queued, measured in severity, assigned a case, and tracked through completion. All OTM Professional, Corporate, Enterprise, and Ultimate customers get high priority. Email offers an effective channel to communicate directly with OTM experts.